1. Definitions
1.1 In these terms and conditions of UK & International mail handling the following definitions apply:
1.2 Supplier – POSTBOXNOW – C/O Reliance Worldwide Logistic Solutions Ltd.
1.3 Customer – the firm or company that purchases the mail services from POSTBOXNOW – C/O Reliance Worldwide Logistic Solutions Ltd.
1.4 Manifest – the document that is attached to the trading agreement in which POSTBOXNOW – C/O Reliance Worldwide Logistic Solutions Ltd sets out the specific postal requirements regarding format, delivery time, weight, dimensions, PPI and other any additional requirements.
2. Scope
The provisions set out in these terms and conditions exclusively govern the contractual and legal relationship between POSTBOXNOW – C/O Reliance Worldwide Logistic Solutions Ltd and any company Reliance Worldwide Logistic Solutions Ltd handles mail for. Any changes from these terms and conditions must be made and confirmed in writing.
3. Quotations and offers:
3.1 All prices, offers or quotations supplied by POSTBOXNOW – C/O Reliance Worldwide Logistic Solutions Ltd are exclusive of VAT unless explicably stated otherwise.
3.2 Offers/Quotations are subject to the information the customer supplies them. The customer ensures all the information given to POSTBOXNOW – C/O Reliance Worldwide Logistic Solutions Ltd is correct.
3.3 If the volume, format, size and weights stated in the manifest are then changed then POSTBOXNOW – C/O Reliance Worldwide Logistic Solutions Ltd retain the right to charge for the alternate information against the original quotation and to invoice payment to the customer.
3.4 The customer shall pay POSTBOXNOW – C/O Reliance Worldwide Logistic Solutions Ltd’s invoice in GBP and funds must be cleared before collection or delivery of the mail. If the customer does not pay for the mailing POSTBOXNOW – C/O Reliance Worldwide Logistic Solutions Ltd will put the mailing on hold until payment is made in full and cleared.
3.5 Offers or quotations can only be accepted in writing.
4. Delivery
4.1 POSTBOXNOW – C/O Reliance Worldwide Logistic Solutions Ltd will undertake mail handling in accordance with all international laws and in consistency with international postal agreements, conventions and standards set out by the Universal Postal Union.
4.2 POSTBOXNOW – C/O Reliance Worldwide Logistic Solutions Ltd will endeavour to comply with all dispatch dates as supplied in the contract however:
4.3 POSTBOXNOW – C/O Reliance Worldwide Logistic Solutions Ltd accepts no responsibility for delays by third party postal operators or any other delays which occur after dispatch from POSTBOXNOW – C/O Reliance Worldwide Logistic Solutions Ltd.
4.4 The delivery aims are non-guaranteed as in accordance with the Universal Postal Union.
4.5 If no Indicia is on the mail items, then POSTBOXNOW – C/O Reliance Worldwide Logistic Solutions Ltd will charge £0.08 + Vat for labelling with accordance to your contracted tariff.
5. Insurance
The items are not covered by insurance except where explicably stated in writing.
6. Liability
POSTBOXNOW – C/O Reliance Worldwide Logistic Solutions Ltd does not accept liability in the event of service delays by a third-party postal supplier.
7. Confidentiality
The customer and POSTBOXNOW – C/O Reliance Worldwide Logistic Solutions Ltd agrees that the agreement and its contents should always be kept confidential.
8. Cancellation/Termination
8.1 Each party may terminate the contract with immediate effect given written notice if:
8.2 the other party threatens to suspend or does suspend payment of its debts.
8.3 The other party dies or has mental or body illness that renders them incapable of handling its own business affairs or obligations.
9. Force Majeure
9.1 In the event of force majeure or ‘unforeseen circumstances’ POSTBOXNOW – C/O Reliance Worldwide Logistic Solutions Ltd will have the right to cancel or suspend its services for a definite or indefinite period.
9.2 Force Majeure can include and is not limited to events outside of POSTBOXNOW – C/O Reliance Worldwide Logistic Solutions Ltd’s control which can be flooding, fire, theft, weather conditions, terrorism, act of war, strikes or transport stoppages.
10. Jurisdiction and Law
10.1 These terms and conditions and any contract where the apply shall be governed by English Law and any dispute shall be subject to the exclusive jurisdiction of the English courts.